Refund Policy
Last Updated: June 2026
At Wind Miners, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we offer a straightforward return and refund process.
Returns
Customers may request a return within 30 days of receiving their order.
To be eligible for a return:
- The item must be unused and in its original condition.
- The item must be returned in its original packaging.
- Proof of purchase or order confirmation is required.
Non-Returnable Items
The following items may not be eligible for return:
- Products damaged through misuse or improper handling.
- Items missing original accessories or packaging.
- Products modified or altered after delivery.
Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed to the original payment method within a reasonable period of time, depending on your payment provider.
Return Shipping
Customers are responsible for return shipping costs unless the item was received damaged, defective, or incorrect.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery so we can resolve the issue promptly.
Contact
For return or refund requests, please contact:
Email: contact@windminers.com
Wind Miners
4512 Bishop Ln
Louisville, KY 40218
United States